Jim Fredrickson, Chief Operations Officer

Jim joined Toluna as Group Chief Operations Officer in December 2011. The appointment emphasizes Toluna’s ongoing commitment to providing high-quality survey data and a superior client experience. His industry background, commitment to quality, and deep understanding of client needs will benefit clients across the world. Jim most recently held the position of President, North America at IPSOS Interactive Services where he had responsibility for all of the online market research conducted in North America. Prior to working at IPSOS, Jim spent more than 20 years at Harris Interactive, and held the title of Executive Vice President, Global Research Operations. During his tenure at Harris, Jim was responsible for a number of initiatives, including the globalization of Operations and the development of the online market research capabilities. He holds a Bachelors of Science Degree in Math and Computer Science from the State University of New York College at Brockport. Jim has been active in numerous industry organizations including those that are involved in promoting the overall quality of online data collection.

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